mesbooks Chapter 44 has a bug.
Chapter 44 has a bug.
Immediately, Zeng Wen clicked into the Super Discount entrance and browsed the products he needed.
Soon, his eyes lit up when he saw an item on sale, and the discount was an amazing 50% off.
On the product page, several old-fashioned honey sandwich breads reminiscent of childhood are displayed on a fresh leaf of greens, giving off a healthy and refreshing vibe. Behind the picture is a cardboard box labeled "Near-expiry food, 30 packs at 50% off."
Zeng Wen did the math: 30 loaves of bread cost 15 yuan, which is equivalent to only 5 cents per loaf.
Wow, so cheap! I ate this kind of bread when I was a child. It used to cost 1.5 yuan a pack in the corner store.
Now, so many years later, it's actually cheaper on Taobao than it was back then. Is that reasonable? But Zeng Wen quickly came to terms with it, thinking it was probably just the seller trying to boost sales.
But what does "near-expiry food" mean? Zeng Wen clicked into Want Want's messaging platform and chatted with customer service.
The customer service representative replied that "near-expiry food" means food that is about to expire. This batch of bread will expire in two months, which is why it is sold so cheaply. If you mind, please do not place an order.
Zeng Wen gasped – the bread was going to expire in two months. Even if he ate one a day, it would take him a month to finish it, and he'd get sick of eating so much.
Wait, that's not right. Zeng Wen suddenly realized that he could share it with his roommates.
If we need to vomit, we should all vomit together.
Zeng Wen wasn't in a hurry to buy anything. He first added the items to his shopping cart and then browsed through the super discount section.
He didn't see a more affordable product, so he returned to the product page to prepare to place an order.
Just then, he saw a small window pop up on the payment interface, asking if he wanted to buy a carton of milk.
The interface shows that the buffalo milk is delicious, 6 bottles for 12 yuan, with a light and fragrant taste.
Huh?
Zeng Wen was a little puzzled. When did Taobao release this new feature?
Buying one on the spur of the moment seems like a good idea. He thought for a moment, and realized that the only milk brands he could buy near the school were Mengniu and Yili, which, as everyone knows, didn't taste very good and were not very palatable.
Zeng Wen had a habit of ordering milk since he was a child; the milk from his hometown was truly delicious, sweet and rich. He stopped for a while after starting university because he couldn't find milk that suited his taste nearby. Since it was only 12 yuan, he figured he might as well buy a carton.
After thinking it over, Zeng Wen clicked on the option and added the delicious buffalo milk to his shopping cart.
Just as he was about to pay, his eyebrows twitched as he suddenly realized something was wrong: a box of old-fashioned honey bread cost 15 yuan, plus 3 yuan for shipping, totaling 18 yuan; the delicious buffalo milk cost 12 yuan, plus 3 yuan for shipping, totaling 15 yuan. 15 plus 18 equals 33 yuan. However, now that the two orders were combined, the price had become 48 yuan.
What's going on? Are they putting on a show? If I hadn't taken a second look, wouldn't I have had to pay an extra 15 yuan? Is this a scam?
Zeng Wen immediately confronted the seller, showing them screenshots and asking, "What's going on here? Why did you suddenly charge an extra 15 yuan when I placed the order? (Angry)"
After waiting for half a minute, the seller replied with a sweating emoji and said, "Sorry, we detected a bug here. It might be a conflict between the 'buy one item at random' function and the super discount. We'll manually adjust the price for you and offer free shipping. Is that okay?"
This reason convinced Zeng Wen, since it was real money saved. He asked, "Does the free shipping only apply to your store's 3 yuan, or do you offer free shipping on both, for a total of 6 yuan?"
The customer service representative replied, "Please wait a moment, I'll go and talk to the other party."
After waiting a few minutes, customer service replied: "Dear, we'll waive the shipping fee by 6 yuan, okay?"
Zeng Wen said, "Alright then."
Soon, Zeng Wen's order was priced differently, with a total discount of 21 yuan.
……
Inside a rented room.
Xiaoming has a habit of buying milk on Taobao. He was introduced to a milk shop called "Tehaohe" on Taobao and buys a carton of milk almost every week to keep on hand. Not only does he buy it himself, but he has also recommended the shop to his friends, and many of them have become regular customers after being influenced by him.
Today, he finished his last bottle of delicious buffalo milk. As usual, he turned on his computer, dialed up to the internet, opened Taobao, and prepared to place another order in his shopping cart.
Just then, a pop-up window appeared: "Would you like to buy an order of old-fashioned honey sandwiches? 30 packs, 15 yuan."
Huh? So cheap? Xiaoming is from Guancheng. In Guancheng, this kind of old-fashioned small bread is a childhood memory for almost all the children in Guancheng.
Since entering the workforce, he hadn't seen this kind of bread for sale in a long time. He hadn't had it for ages, and now seeing it on Taobao made his mouth water, plus the price was so cheap, so he decided to buy one.
Immediately, Xiaoming chose to buy and placed an order without looking at it again, and paid directly.
Beep beep beep beep—just then, the notification sound from Want Want rang.
Xiao Ming casually clicked on the message, which was from the customer service of the "Tehaohe" milk shop: "Dear customer, we apologize. Due to a bug in the new promotion, the old-fashioned mini bread you purchased needs to have its price adjusted by that shop, resulting in an extra 15 yuan on your order. Please contact the merchant to have the price adjusted. Because of the negative shopping experience, Tehaohe is offering you free shipping. We appreciate your understanding."
Upon seeing this, Xiaoming glanced at his order and discovered that the price had indeed increased by 15 yuan; he hadn't looked closely before. He couldn't help but feel a surge of goodwill towards the "Tehaohe" shop; it truly was a shop he consistently repurchased from.
He immediately went to a shop that sells old-fashioned bread and asked customer service to change the price.
The bakery called Three Little Bees was very accommodating, not only changing the price but also waiving the 3 yuan delivery fee. Customer service specifically reminded customers, "This is nearing its expiration date; it will expire in two months. Please do not place an order if you mind."
Two months past their expiration date? Xiao Ming suddenly realized why it was so cheap. He had been wondering how a single loaf of this bread could cost one and a half to two yuan when he was a child, and now that prices had risen so much, it was even cheaper.
He frowned. "Thirty bags of bread, can we finish them in two months?"
Oh well, it's okay to throw away what we can't finish. It's only 5 cents a pack anyway, very cheap.
……
It tastes really good at the company.
Tehaohe is a hybrid store that has expanded from a physical milk shop to an online store, and the store manager is in a very good mood today.
His milk shop has a very high customer repurchase rate because of its outstanding taste.
Just a few days ago, the Taobao shop assistant, Dayan, who was in charge of his business, sent him a notification about a new activity, asking if he wanted to participate in the newly launched "Buy One Item While You're at It" service.
He figured it wouldn't cost him any data usage, so he decided to participate. To his surprise, on the very first day after its official launch, it brought him 50 new orders.
It's worth noting that his store has an incredibly high repurchase rate—out of just 10 new customers, 3 will become repeat customers. In other words, out of these 50 new customers, it's expected that 15 will become returning customers.
Although the new campaign encountered some bugs, such as conflicts between discounts on some products and the "buy one more item" feature, requiring him to arrange for customer service to address these issues, these were minor problems compared to the revenue generated by the campaign.